Shipping Information
Shipping to the Conference
Sending materials, posters, or supplies ahead of time? The Aloha Business Center at the Hilton Hawaiian Village can receive packages up to 30 days before the conference.
Aloha Business Center (HABC)
Hilton Hawaiian Village Waikiki Resorts
Diamond Head Tower, Ground Floor
2005 Kalia Road, Honolulu, HI 96815
Phone: 808.853.3125
Fax: 808.853.3126
Email: HABC@BusinessSolutionsHI.com
Hours
Monday–Friday: 8:00 am – 5:00 pm
Saturday–Sunday: 9:00 am – 4:00 pm
How to Label Your Package
| Field | What to Enter |
|---|---|
| Date | Shipping date |
| To | Recipient's full name / arrival date |
| Phone | Recipient's phone number |
| Company | Your company or organization and event name |
| Address | 2005 Kalia Road |
| Address 2 | Aloha Business Center |
| City, State, ZIP | Honolulu, HI 96815-1917 |
Receiving and Picking Up Your Package
When your package arrives, the Aloha Business Center will sort it, tag it, and leave a message in your room when you check in.
To pick up, provide the recipient’s name.
Package Handling Fees
Each package has a handling fee based on weight and size.
| Package Size | Fee |
|---|---|
| Letters / envelopes | $3.00 |
| 1–10 lbs | $7.50 |
| 11–20 lbs | $12.50 |
| 21–40 lbs | $17.50 |
| 41–75 lbs | $22.50 |
| 76–99 lbs | $27.50 |
| 100+ lbs | $37.50 |
| Pallets / freight | $150.00 |
Need Packages Delivered to a Room or Meeting Space?
Call the Bell Desk at ext. 41 and have this information ready: number of items, pickup location, delivery location, delivery time, authorized receiver, and payment method (room charge or cash).
| Delivery Type | Fee |
|---|---|
| Small items (under 20 lbs) | $3.00 per item |
| Medium items (20–40 lbs) | $4.00 per item |
| Large items (over 40 lbs or 3.5 ft) | $5.00 per item |
| Pallet movement | $50.00 per pallet |
| Delivery to guest rooms | $1.75 per room |
| Items slipped under the door | $1.25 per room |
All fees are subject to Hawaii sales tax.
More information: View all Aloha Business Center services here